Please find below presentations available for download from recent workshops and events.  



Emerging Focus on Age Friendly Health Systems: A Step Forward in Fall Prevention - May 13, 2021


Overview of Age Friendly Systems
Marie Cleary-Fishman, BSN, MS, MBA


Age-Friendly Health Systems in Practice
Ellen Flaherty APRN, PhD, AGSF


Concord Hospital’s Focus on Mentation, Delirium Care, and Falls Prevention
Tanja VanderLinde, MD and Dana Bisson, RN


What Matters To You? Improving Care Quality and Delivery Through Patient and Family Engagement
Tanya Lord, PhD, MPH and Alice Kinsler, MA, ATR, CCAP


Mobility Matters: Preventing Hospital Acquired Functional Decline
Hannah Sharp, MS, RN, CNL, CPPS and Nicola Beauregard, PT, DPT, MSHA, COA


Pharmacist Home Visits for the Enhancement of Medication Reconciliation and Reduction of Hospital Readmissions
Sarah Bonafede, PharmD, RPh


New Hampshire State Commission on Aging:  Related Initiatives in New Hampshire
Rebecca Sky


NH Healthcare Quality & Safety Conference - May 8, 2019

Event Agenda


Surviving ED Violence

Elise Wilson, RN, Harrington Hospital


Burnout in Healthcare:  Why Now?  What's Next?

Stephen Del Guidice, MD


Communication and Resolution:  The Massachusetts Experience

Melinda B. Van Niel, MBA, CPHRM


Crossing the Empathy Bridge

Tanya Lord, PhD, MPH


The Cost of Caring:  Navigating the Emotional Journey after Medical Errors

Chase Levesque, PsyD, and Samuel Casella, MD, Dartmouth Hitchcock Medical Center


To Care is Human: Burnout and Resilience 2.0

Tiffany Christensen, Vice President, Experience Innovation, The Beryl Institute



Let’s Join the Movement towards Movement - June 13, 2018

Using the UP Campaign - Strategies to Decrease Falls & other Hospital Acquired Injuries Workshop


Event Agenda


Get Up Campaign & Promoting a Culture of Mobility

Jackie Conrad, RN, MBA, Cynosure Health


The Untapped Resource:  Engaging Patients & Families As Partners

Tanya Lord, PhD, MPH, Foundation for Healthy Communities


Why a Stay in the ICU Can Leave Patients Worse Off (video)

False Bed Alarms:  A Teachable Moment

Frances Healey Reader - Key Ideas & Resources


New Hampshire Patient Safety Summit - May 9, 2018

Event Agenda


Frankel WP

    A Framework for Safe, Reliable and Effective Care

    Allan Frankel, MD, Safe & Reliable Healthcare







Partnering with Patients:  A Bed's Eye View of the Swiss Cheese

Tiffany Christensen, The Beryl Institute


A Lean Flight Plan in Optimizing Patient Safety

Ryan Dhanraj, Airline Pilot


Optimizing Handoff Communication for Improved Patient Safety

Christopher P. Landrigan, MD, MPH, I-PASS Institute


ASC National Healthcare Safety Network (NHSN) Workshop - May 4, 2017

Co-sponsored by the NH Division of Public Health HAI Program, the Foundation for Healthy Communities, the New England Quality Improvement Organizations, and the New England Quality Innovation Network (NE QIN-QIO)


Hospital National Healthcare Safety Network (NHSN) Workshop - February 22, 2017

Co-sponsored by NH Healthcare-Associated Infections Program, Foundation for Healthy Communities, and CMS Quality Improvement Network-Quality Improvement Organization


Reducing Admissions through Safer Care Transitions - June 29, 2016

Reducing Rehospitalizations through a Focus on Social Determinants of Care

Brian Jack, MD

Connecting with Partners to Coordinate Care & Ensure Success in NH

Shawn LaFrance, MS, MPH

Ann Nunn, RN, BSN, MHA

Trish Sweezey, RN, MSN, CNML

Doreen Bonney, MS, BSN, RN, ACM, CPHM

The Collaborative Nurse Role / COPD Action Plans

Lori Guyette, RN and Nicole Boudle, RN, BSN

Focusing on the Vulnerable Populations

Community Care Teams, Amy Guilfoil-Dumont, MSN, RN, CCRN, FACHE

EMS Mobile Integrated Healthcare, Nick Mercuri, MHA, NR P, RN

Prescription to Reduce Readmissions at Huggins Hospital, Lee Carver, RPh, MBA and Oana Rujan, PharmD


Safe Surgery Workshop - June 17, 2016

Keeping Patients Safe - Compliance with Standards for Flexible Endoscope

Nancy Chobin, RN, CSPM

Comprehensive Approach to Risk Reduction in the OR - the Exeter Hospital Story

Brian Campbell and Jackie Dockham, RN CIC

Manufacturer's Instructions for Use - Impact on Patient Safety

Nancy Chobin, RN, CSPM

Positive Partnership Between OR Management & CSR Staff in Improving Patient Safety

Denise Hargreaves, RN and Jennifer Keyser

What Makes a GREAT Time Out?

Martha Leighton, RN


Partnership for Patients Kick Off Meeting - December 9, 2016

Celebrating NH's Partnership for Patients Successes

Anne Diefendorf, Vice President,  Quality & Patient Safety, Foundation for Healthy Communities

The Partnership for Patients and HRET's Hospital Improvement Innovation Network (HIIN)

Greg Vasse, Director, RQIN, Foundation for Healthy Communities

Up Campaign - Get Up, Wake Up, Soap Up!

Jackie Conrad, Improvement Advisor, Cynosure Health

Patient & Family Engagement

Tanya Lord, Director, Patient & Family Engagement, Foundation for Healthy Communities


Hospital National Healthcare Safety Network (NHSN) Workshop

Co-sponsored by NH Healthcare-Associated Infections Program, Foundation for Healthy Communities, and CMS Quality Improvement Network-Quality Improvement Organization