Behavioral Health Clinical Learning Collaborative

The goal of the Behavioral Health Clinical Learning Collaborative is to develop a well-integrated service system that provides the most suitable care for patients experiencing a psychiatric emergency and presenting at the ED.

 

Contact Information

Nancy Fennell

Director, Behavioral Health Clinical Learning Collaborative

(603) 415 – 4276

nfennell@healthynh.org

The Foundation for Healthy Communities has designed a collaborative program to support emergency department and community mental health center staff in the immediate evaluation, management and treatment of patients with behavioral health emergencies.

The Behavioral Health Clinical Learning Collaborative is a two-year grant funded program designed to address the management and treatment of patients experiencing mental health crises in the emergency department (ED) setting.  The Collaborative brings together frontline ED and Community Mental Health Center professionals, alongside other interested stakeholders, to work in partnership on clinical improvement initiatives for these patients. The goal of the Behavioral Health Clinical Learning Collaborative is to develop a well-integrated service system that provides the most suitable care for patients experiencing a psychiatric emergency and presenting at the ED.

 

Program Goals

> Start patient treatment in Emergency Department (ED)

> Partner with Mobile Crisis / Crisis Care Alternatives to redirect patients from ED when possible

> Build partnerships between hospitals and Community Mental Health Centers to better serve patients who frequent the ED

> Standardize mental health assessments and interventions for healthcare organizations

> Reduce mental health stigma

 

Collaborative Objectives

  • Bolster support for our mental health patients in Emergency Department boarding situations
  • Seek out and develop best clinical and crisis management practices / frameworks
  • Identify opportunities to strengthen the local relationships between Community Mental Health Centers and hospitals
  • Reduce injury to patients and staff
  • Standardize medication management and treatment
  • Develop process and outcome metrics to monitor performance improvement
  • Create sustainable consistent models of care across the state

 

To learn more about the Behavioral Health Clinical Learning Collaborative, contact Nancy Fennell, Program Director, via email or phone at (603) 415-4276.